Asset Management Analyst 2

Job ID 2024-11710 # of Openings 1 Job Locations Remote - Poland Additional Locations PL-Katowice Category Operations Overview Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations.
We are truly thrilled to develop our R&D Center in Katowice, heart of Silesia region and enlarge Hyland across the globe! We hope to spread our #hylandlife philosophy here, create a vibrant culture where employees can feel connected to each other regardless of their work location and where positive work environment is defined by employees’ happiness, health and engagement.
Currently we are looking for Mid Asset Management Analyst to join our Asset Management team. What you will be doing

• Support the general daily functions of asset management, including maintaining hardware and software inventory, acquisitions, consultation, maintenance, support renewals, reporting and asset lifecycle management
• Develop third party technology relationships to facilitate business requests that can range from internal product development to support ticket management with vendors
• Responsible for audit of application usage and management of licenses to maximize use of existing licenses
• Assist with collecting and delivering information for budgeting of software and hardware purchases over the course of a fiscal year
• Assist with providing support and consultation on projects of low complexity, negotiation and procurement of new licenses and/or renewal of agreements
• Track and maintain software product information including, license details, counts, deployment instruction, support Service Level Agreements and support contact instructions
• Identify and communicate the best model of purchase for a particular solution to relevant stakeholders.
• Update and maintain current documentation around processes and procedures as it relates to job activities

What will make you successful

• Good command of English; min. B2 level
• Must understand multiple license concepts across all models including Perpetual and Subscription models.
• Proficient with Microsoft Office; with strong Excel and Word skills
• Attention to detail, negotiation skills
• Good critical thinking and problem solving skills
• Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
• Sound business and technology acumen
• Demonstrated ability to conduct and lead meetings with positions at any level
• Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job

Hyland’s Offering

We’re proud of our culture and take employee engagement seriously. By listening to employees’ feedback, we’re able to provide meaningful benefits and programs to our workforce.

• Learning & Development- development budget (used for certifications, conferences ect.), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees
• R&D focus – cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow
• Work-life balance culture– flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office!
• Well-being- private medical healthcare, life insurance, gym reimbursement, psychologist & dietician consultation, wellness manager care, constant wellbeing programs
• Community Engagement– Volunteer time off (24h/year), Hylanders for Hylanders relief found, Mission fit giving, Dolars-for-doers matching gift programs
• Diversity & Inclusion– employee resource groups, inclusion benefits and policies
• Niceties & Events– culture & outings budgets, snacks and beverages, employee referral program, Christmas, birthday, baby gifts, constant incentives and employee programs

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

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