Sales Support Specialist

At Tetra Pak we commit to making food safe and available, everywhere; and we protect whats good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of peoples lives every day. And we need people like you to make it happen.

As a member of the team, you would have the chance to support the Plant Components Services Sales Specialists & Services Sales Managers that are locally based within the EMEA markets.

Supporting the network of sales managers by coordinating enquiries, creating cost-ups and quotations, and supporting them technically, across EMEA region. In preparation for this role, you would complete a structured training program and would travel to various Tetra Pak and customer sites.

We have a network of salespeople locally in the markets that will effectively constitute our internal customers. The successful candidate will report to the Sales Support Manager EMEA for Plant Components.

The location of our new colleague is available in Warsaw, Poland.

• Support the creation of the Market Operational Plan and deployment activities related to this plan for several markets in EMEA.
• To coordinate enquiries, creating cost-ups and quotations for Plant Component products in our Tetra Pak Services Team using agreed pricing and tools, & setting pricing if necessary.
• Working closely with the Services Sales Specialists &Services Sales Managers across EMEA, who are the primary customer interface.
• Pro-actively support the markets and customers with presentations of our portfolio, including sustainable solutions and obsolescence components.
• Facilitate the local dialogue with key suppliers to secure active collaboration through business and action plans.
• To provide colleagues in the markets with technical support for the Plant Component products, including responding to technical queries from customers & the market contacts, using tools, manuals, internal contacts, Global Suppliers, and own experiences.
• Create item lists from ‘Piping and Instrument Diagram’ and suggest possible alternative solutions, select products, provide accurate and necessary information for customers and colleagues.
• To help markets maintain material master data relevant to Plant Components, including new material approving & price approving.
• Technically support in the request for new part number creation
• Technically support the markets during the order phase
• Administration and coordination of key claims, liaising with suppliers, customers, and colleagues to arrive at conclusion.

• Degree in Engineering or experience in the industry
• Background in liquid food process engineering is an asset
• Background in flow equipment, pumps and valves, instrumentation is an asset
• The ability to understand and utilise technical information
• Fluency in English (any other European language is an asset)
• Good computer literacy
• The ability to work within a cross boarder team in Europe & Central Asia
• Self-starter, able to work without constant supervision
• Good commercial awareness
• Good Planning and administrative skills
• High level of accuracy & attention to detail
• Good communication & interpersonal skills

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.

This job posting expires on 24 May.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.