Operations Manager

We are currently on the hunt for an ambitious and passionate Operations Manager to oversee all the operations in the Warsaw area. The right candidate will be involved in all aspects of the business and report to the General Manager in Europe/Poland during the campaigns.

What’s Oppizi

Oppizi is the first major multi-channel player in offline performance marketing. We’ve built technology that enables tracking, scaling, and optimization of flyering campaigns. We offer five channels: Hand-to-hand (in people’s hands), Door-to-Door (in people’s mailboxes), Direct Mail (in people’s mailboxes via the national post service), Door Hangers (by leaving them on the doorknobs of residential properties or on their cars), and Sampling (by providing the target audience with relevant products). We operate in 10 countries, with the main ones being Australia, New Zealand, Europe, the UK, the US, and Canada. We are very privileged to work with flagship accounts like Uber, DoorDash, Getaround, DiDi, Deliveroo, and many others.

Job description

The ideal candidate is dynamic and will be involved in various aspects of the business while being responsible for creating and executing our offline marketing campaigns.

Seniority Level: Middle to Senior

Work experience: 2-3 years in Operations/Management

Employment type: Full-time Employment through the Deel payroll platform with direct full-time employment once the Polish local entity is created

Work type: Hybrid (at least 3 days a week to be present in coworking)/On-site

Schedule - Monday to Friday, fixed hours (9:00 - 18:00)

Start date: mid-end June

Office location: co-working space in central Warsaw

Team structure: 1st employee and the whole PL team will have to be recruited

Reporting to: General Manager in Europe

Salary range (yearly) - € 35 - 40k + yearly bonus (10% of basic salary) + quick increase (after 6 months)

Responsibilities

• Lead, motivate, and support our operational cities in Warsaw and region, within a time-sensitive and demanding environment. Ongoing coaching, mentoring, and support to the Brand Ambassadors (BA);
• Liaise and coordinate campaigns;
• Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service;
• Organize logistics between the cities. Work closely with legal and safety departments to make sure activities remain compliant;
• Ensure operational activities remain on time and within a defined budget. Prepare and control inventory;
• Recruitment resources, conduct interviews, and oversee Brand Ambassadors (BA) levels in each of the cities;
• Support and assist technology development;
• Report directly to the General Manager of Europe to determine values and missions.

This role is a very hands-on position in a fast-paced environment.