Accounts Receivable Specialist

remote type Hybrid locations Warsaw - Poland time type Full time posted on Posted 6 Days Ago job requisition id JR07534
The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and it’s growing between 13-15% year-on-year. Some of the largest most dynamic brands are investing in this sector; Apple has ApplePay, Google has GooglePay, Amazon has AmazonPay, and it’s not just the Silicon Valley brands. Tencent owns WeChatPay, Alibaba owns Alipay and digital disruptors like Square, Stripe and Adyen all invest millions to grow the payments market. Planet are a technology company that’s transforming payments by putting the customer experience first. We help our customers deliver a better experience for guests, shoppers, and consumers everywhere. We operate in a market that continues to evolve and expand, partnering with the world’s most prestigious brands across Retail and Hospitality, and with a network of Financial Services partners worldwide. To meet consumer demands, payments must be simple, safe, and invisible. The only way to do this is to fully embed payments in the software that runs business. By combining software and payment technology, Planet’s creating a world of connected commerce, that makes payments feel good. We’re growing organically, and with strong Private Equity investors, Advent International and Eurazeo, we’ve the financial capital and expertise to grow our capabilities and reach through acquisition. Finance The finance function within Planet has a mission to support and help drive the commercial growth of the business through business partnering and insightful management data. We are looking for talented team members who are:

• Analytical, data driven and curious about business performance drivers
• Focused on driving efficient and effective processes
• Comfortable in challenging and supporting business partners in achieving accelerated growth

Role Overview Accounts Receivable Specialist plays an integral role in a companys financial operations. By effectively managing accounts receivable, ensuring timely payment, and maintaining accurate records, an Accounts Receivable Specialist contributes to the overall success and financial stability of the organization. What you will do:

• Generate and send customer invoices, statements, and payment reminders.
• Follow up and communicate with customers regarding outstanding invoices and payment discrepancies.
• Investigate and resolve billing and payment issues, including chargebacks, disputes, and refunds.
• Provide exceptional customer service by promptly responding to customer inquiries and resolving any issues related to accounts receivable.
• Collaborate with the sales team and customer service department to address customer inquiries and resolve any issues impacting payment collection.
• Monitor and reconcile customer accounts to ensure accuracy and prompt payment collection.
• Prepare and analyse accounts receivable aging reports to identify past due accounts and prioritize collection efforts.
• Maintain up-to-date customer records with accurate billing and contact information.
• Process and post customer payments, including checks, credit card payments, and electronic funds transfers.
• Assist with month-end and year-end closing activities, including account reconciliations and financial reporting.

Who you are: Successful candidate is a team player and independent problem-solver. You are curious and look to correct root causes to prevent future service and financial impact. You have a knack for numbers, are very outcome oriented, and have strong prioritization skills. You have an excellent understanding of accounting practices and reconciliations. You are analytical, problem-solving, self-motivated, detail oriented and collaborative.

• Degree in accounting, finance, or a related field.
• Proven experience with collections, invoicing, and/or accounts receivable.
• Proficient in Microsoft Office applications in particular Excel.
• Demonstrate strong organisation skills and strong attention to detail with a dedication to accuracy.
• Demonstrate ability to multi-task and work at a fast pace.
• Demonstrate analytical and problem-solving skills.
• Knowledge of industry-specific billing and invoicing processes.
• Understanding of credit and collection practices and legal regulations.
• Ability to maintain confidentiality of sensitive financial information.
• Multi-lingual - English is required, other European languages are desirable.

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need. Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

About Us

Company Background Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners. Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first. With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.