Vice President, Client Implementations I

Overview
Contract Job Title: Vice President, Client Implementations I
Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the worlds top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.
With over 240 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
We’re seeking a future team member for the role of Vice President, Client Implementations I to join our Business Change Execution (BCE) team team. This role is located in Wrocław, hybrid.
Department overview
Global Risk Solutions (GRS) provides innovative and integrated solutions as a leading global provider of performance measurement, analytics and attribution services to Multi National, Corporate, Insurance, Investment Manager and Local Authority/Government clients, pension funds and consultants.
The Business Change Execution (BCE) team advises internal or client business and technology groups on how to best address business issues, processes and opportunities through technology. Our Team identifies and gathers business and system requirements, develops test strategies and plans, creates project and process specifications, coordinates with assigned project teams, and ensures that final requirements have been met upon project conclusion.
As a Project Manager within the BCE team, you will be responsible for leading the planning, execution, monitoring, control and closure of projects within Global Risk Solutions Operations. Your daily activities will cover complex project management for various products, services and platforms delivered to global GRS clients. You will be supporting client conversion processes from point of sale to the handover of implemented services to our Consultant and the Operational teams. You will be responsible for identifying and gathering all information related to client on-boarding as well as technology and process change. You will act as a primary interface between technology, business/functional areas and GRS clients for all non-commercial items during client implementation phase.
The role considers supporting North America market and cooperating with US stakeholders as so willingness to work during late shift is essential. Working hours: 11 – 19 CET.

In this role, you’ll make an impact in the following ways:
Manage or support the client conversion process for Global Risk Solutions clients from point of sale to the handover of implemented services to a GRS Consultant and the Operations team.
Main contact for all non-commercial items during client implementation phase.
Help clients think through the best BNY Mellon solution for them and how to migrate from an existing operating platform to a BNY Mellon strategic platform.
Manage on- and off-boarding of clients for various GRS Operations products and services
Own and maintain relevant project documents/artefacts.
Form and work with a team for each project, agree tasks with target dates, monitor progress against plan.
Arrange and chair internal and external project update meetings, tracking tasks, assigning actions and documenting them.
Work with stakeholders and SMEs to resolve any obstacles blocking the smooth and successful completion of projects.
Provide updates to all stakeholders including clients, project team members and senior management.
Work closely with clients, consultants, Product Specialists, Relationship Managers (RMs), GRS Consultants, Investment Accounting and Global Operations within BNYM Asset Servicing and Technology to ensure a smooth process.
On ad-hoc basis, coordination for existing clients escalations, including critical ones.
May assist with the contract negotiation process as it relates to service level definitions and KPIs.
May be required to participate in pre/post sales workshops to explain the conversion process of GRS services.
No direct reports, may provide guidance to less experienced team members as needed or be tasked with basic Team Lead responsibilities.
Contributes to the achievement of team objectives.

To be successful in this role, we’re seeking the following:Required:
Bachelor’s degree or the equivalent combination of education and experience is required (5+ years of total experience in client-facing or project management preferred).
Excellent collaboration and communication skills, comfortable with all types of external and internal stakeholders (spoken and written English min. B2/C1 level).
Proven organizational skills and ability to handle high volumes with tight deadlines.
Proficiency in use of MS Excel (pivots, functions, etc.) with the ability to quickly learn other applications. Basic knowledge of SQL.

Preferred:
Relevant Professional qualifications advantageous: (e.g. Agile, PRINCE2, PMI)
Experience using collaboration software (e.g. Jira, Confluence, MS Teams).
At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:
Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion
Bloomberg’s Gender Equality Index (GEI)
Human Rights Campaign Foundation, 100% score Corporate Equality Index
Best Places to Work for Disability Inclusion , Disability: IN – 100% score
100 Best Workplaces for Innovators, Fast Company
CDP’s Climate Change ‘A List’

Our Benefits:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
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Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the worlds financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. Its the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.