ENGAGEMENT CENTRE AGENT~Expansion

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the British American Tobacco with the position of ENGAGEMENT CENTRE AGENT~Expansion - British American Tobacco which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information ENGAGEMENT CENTRE AGENT~Expansion - British American Tobacco below matches your qualifications. Good Luck: D

Become a vital part of our Engagement Centre team at British American Tobacco and play a pivotal role in delivering exceptional experiences to our customers....

BAT is evolving at pace - truly like no other organisation.

To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!

BAT POLAND IS LOOKING FOR AN ENGAGEMENT CENTER AGENT


SENIORITY LEVEL:
Non-Management

FUNCTION: Marketing

LOCATION: Warsaw, Poland

TYPE OF CONTRACT: Permanent

BENEFITS:

  • Private Medical Subscription and Life Insurance
  • Fitness, Wellness and Mental Health benefits
  • Learning & Development programs
  • Hybrid work environment


ROLE POSITIONING AND OBJECTIVES

Become a vital part of our Engagement Centre team at British American Tobacco and play a pivotal role in delivering exceptional experiences to our customers. Explore exciting opportunities to grow both personally and professionally.
We’re waiting for you to apply so you can discover how you can be part of a team that thrives on meaningful engagement and customer satisfaction. Seize the opportunity to shape the future of customer interactions with BATs Engagement Centre!

WHAT YOU WILL BE ACCOUNTABLE FOR

  • Exercising your communication skills by dealing with clients’ inquiries and requests by email or chat or phone (less than 30%)
  • Ensuring Individual Customers (Consumers) will receive advice and support in connection to our global brand "GLO"
  • Maintaning our Customer Relationship system (CRM) to record all inbcoming/outcoming connections with Consumer
  • Building great Consumer expeience by solving and providing advice on any profuct questions, queries, suggestions or complains


ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

  • Natural communication skills and ability to work independently
  • Proficiency in both German and English
  • High learning and adaptation skills
  • Very good know-how of handling objections
  • Enthusiastic, determined and stress-resistant

WE ARE BAT

At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.

  • Global Top Employer with 53,000 BAT people across more than 180 markets
  • Brands sold in over 200 markets, made in 44 factories in 42 countries
  • Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
  • Diversity leader in the Financial Times and International Women’s Day Best Practice winner
  • Seal Award winner – one of 50 most sustainable companies


BELONGING, ACHIEVING, TOGETHER

Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference! #LI-AG2


Information :

  • Company : British American Tobacco
  • Position : ENGAGEMENT CENTRE AGENT~Expansion
  • Location : Hybrydowo in Warszawa, mazowieckie
  • Country : PL

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the ENGAGEMENT CENTRE AGENT~Expansion job info - British American Tobacco Hybrydowo in Warszawa, mazowieckie above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies ENGAGEMENT CENTRE AGENT~Expansion job info - British American Tobacco Hybrydowo in Warszawa, mazowieckie in 08-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 08-05-2024