Client Service Delivery Specialist - 12 month contract - Krakow, Polska at Aon

Stanowisko	Client Service Delivery Specialist - 12 month contract - Krakow, Polska
Opublikowano	11 Aug 2026
Wygasło	10 Sep 2026
Firma	Aon
Lokalizacja	Powstańców Wielkopolskich \| PL
Rodzaj umowy	Full Time

Opis stanowiska:

Najnowsze informacje o pracy w Aon na stanowisko Client Service Delivery Specialist - 12 month contract - Krakow, Polska. If the Client Service Delivery Specialist - 12 month contract - Krakow, Polska wolny etat w Powstańców Wielkopolskich odpowiada Twoim kwalifikacjom, prześlij swoje aktualne CV bezpośrednio przez portal Jobkos.

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Client Service Delivery Specialist - 12 month contract - Krakow, Polska

UK Client Service Delivery Specialist - 12 month contract

Are you experienced in Group Risk and Healthcare renewals and confident managing client,providerand insurer queries?

Do you enjoy taking ownership of complex processes, building trustedrelationshipsand keeping stakeholders informed?

If yes, this opportunity could be a great Następna step in your career! This is a hybrid role, with flexibility to work both virtually and from an Aon office, in line with local Smart Working policy.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

In this role, you will take ownership of Risk and Healthcare renewal activities for an assigned portfolio of clients, working closely with clients, providers,insurersand internal Aon teams to ensureaccurate,timelyand professional service delivery.

Being responsible and taking ownership on Risk and Healthcare renewal activities for assigned Portfolio of clients
Responding to variety of queries from the clients, providers, internal Aon Teams (e.g. insurer servicing queries, documentation queries, invoicing queries, P11D queries, eligibility queries, policy and data queries)
Taking part in local strategy discussion, selecting the correct renewal path and provide necessary documentation
Obtaining relevant data and preparing Risk Forecaster analysis
Liaising with client and insurer for on risk requirements
Final checking and completing of policy utilization reports
Processing any renewals subject to exception (e.g. bespoke contract)
Liaising with the clients and providers on Medical Underwriting requirements
Requesting renewal terms/loss ratios from providers and initiating relevant processes in the system
Keeping system records up to date (e.g. client or portfolio transfer)
Being an insurer champion (if required) building positive relationships with the providers
Taking ownership over M&A work / TUPE / acquisitions data gathering and initiating further processes
Taking ownership over claims management death, GIP, GCI claims: coordinate the process between clients and providers, keeping all relevant parties up to date, tracking and managing claims review
Cooperating with Aon Finance Teams -
Understanding and complying with the financial & industry regulations and legislations
Providing a proactive professional telephone handling service for both internal and external contacts, including clients, providers, and Aon colleagues

How this opportunity is different

This role offers broad exposure across the complete Risk and Healthcare renewal lifecycle, combining client service, provider management, claims coordination and process ownership. You will collaborate with clients, insurers,providersand colleagues across Aon, giving you the opportunity to build trusted relationships while contributing directly to high-quality outcomes for clients.

It is a great fit for someone who enjoys variety, takes accountability for complextasksand wants to continue developing deepexpertisein Group Risk and Healthcare within a collaborative, inclusive Aon environment.

Skills and experience that will lead to success

English - C1 (written & spoken)
Extensive knowledge of Group Risk and Healthcare industry
Experience of dealing with claims
At least 3 years of previous professional experience
High level of accuracy and attention to detail
Ability to work independently and proactively using own initiative
Skilled at building positive relationships with an ability to manage numerous stakeholders.
Confident communicator with both colleagues and clients at all levels of organisation.
Excellent listening, organisation, and presentation skills
Willingness to learn and share knowledge.
Ability to adapt to change
Proficient in Microsoft applications including excel
Highly skilled in liaising with insurers and talking to clients and claimants
Proficient in Microsoft applications including excel
High level of accuracy and attention to detail
Ability to work independently and proactively using own initiative
Skilled at building positive relationships with an ability to manage numerous stakeholders.
Willingness to learn and share knowledge and adapt to change

2581297

Szczegóły oferty:

Firma: Aon
Stanowisko: Client Service Delivery Specialist - 12 month contract - Krakow, Polska
Miejsce pracy: Powstańców Wielkopolskich
Kraj: PL

Jak złożyć aplikację:

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