Customer Service Representative I with German

This is a hybrid role with the flexibility to work both fully virtually and/or from our Kraków office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

You will work with our global clients daily and as a first point of contact, youll be responsible for providing help and guidance regarding clients benefits.

Also, in your first 3 months:

• youll learn how we organize employee benefits for our clients
• youll get to know our team of specialists who will share their expertise with you
• youll become familiar with some online tools that our customers use to select and handle their benefits

Skills and experience that will lead to success

• up to 6 months of experience in a similar role would be useful, but were much more interested in how quickly you can learn new skills
• excellent English and German - you need to be at least C1 for both languages (on the CEFR scale) because youll be using this language every day
• good communication skills - you need to be really good at interacting with customers and helping them to solve issues
• flexibility and good organisation skills

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

Please attach CV in English only.

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Information :

• Company : Aon
• Position : Customer Service Representative I with German
• Location : Hybrydowo in Kraków, małopolskie
• Country : PL