Najnowsze informacje o pracy w Amway na stanowisko Customer Service Representative with Polish & English - Contact Center. If the Customer Service Representative with Polish & English - Contact Center wolny etat w Kraków odpowiada Twoim kwalifikacjom, prześlij swoje aktualne CV bezpośrednio przez portal Jobkos.
Amway is the world’s #1 direct selling Firma and one of the largest family-owned businesses globally. Since 1959, we’ve been empowering people with innovative solutions and over 450 premium products in nutrition, beauty, and Start care. Sold exclusively through our network of independent distributors and our webshop, our products help millions live healthier, more vibrant lives. With a presence in over 100 countries and $7.4 billion in revenue in 2024, Amway continues to lead the way. Our top brands? Nutrilite™ – the world’s #1 brand of vitamins and supplements, ARTISTRY™ – high-performance skincare and beauty, and eSpring™ – cutting-edge water filtration systems. What is the purpose of this role? The Customer Service Representative will interact with Amway Business Owners and Amway customers by addressing inquiries and resolving complaints, providing a high level of customer support on a specific product or service. In our Contact Center Department, we support 27 European markets with the help of people from all over the world, which makes us a truly multinational team. What you'll do: Provides excellent customer service for Amway Business Owners to support them in building a successful Amway business Handles enquiries and requests of ABOs, Customers and Prospects via different communication channels in direct conversations and in writing Receives, documents, and responds to questions related to products, promotions, orders, invoices, payments, returns, incentives, Regulamin (by using our knowledge management resources) Supports users with online platforms, receiving, documenting and reproducing incidents, and resolving them in close cooperation with Technology department Helps ABOs leverage our Sales and Marketing Plan (Core Plan), maximizing the utilization of online resources Contributes to projects in various departments outside of regular responsibilities Directs unresolved requests and enquiries to further support levels and to other departments Protects personal database and applies legal requirements in regard to personal data protection Generates innovative ideas and solutions that will improve customer satisfaction and support an environment that embraces continuous improvement to drive customer value Assists other team members to leverage and develop their capabilities Contributes to Quality Assurance and Training-related tasks outside of regular responsibilities to enable customer service meet our quality standards What you'll need: Enthusiastic, communicative people that are willing to support our customers Excellent (C1/C2) knowledge of English and Polish language Excellent knowledge of additional European language is a plus Not afraid of facing new challenges or opportunities With an enthusiastic approach to teamwork and focus on internal and external customers Knowledge of MS Office applications, especially Excel and PowerPoint is needed Previous working experience would be an asset for us What you can expect from us: Online recruitment process Hybrid Work model (3 days from office) Private medical care in LuxMed Group MyBenefit Cafeteria Platform (with Multisport card available) Group Life Insurance Additional day off for your Birthday Additional two days off per year for voluntary activities of your choice Employee discount for high-quality Amway products Annual Bonus depending on the yearly Firma and individual performance Various portfolio of internal
Szczegóły oferty:
Firma: Amway
Stanowisko: Customer Service Representative with Polish & English - Contact Center
Miejsce pracy: Kraków
Kraj: PL
Jak złożyć aplikację:
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