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It Support Lead at Benefit Systems International S.A.

Stanowisko It Support Lead
Opublikowano 11 Jan 2026
Wygasło 10 Feb 2026
Firma Benefit Systems International S.A.
Lokalizacja Wysokie Mazowieckie | PL
Rodzaj umowy Full Time

Opis stanowiska:

Najnowsze informacje o pracy w Benefit Systems International S.A. na stanowisko It Support Lead. If the It Support Lead wolny etat w Wysokie Mazowieckie odpowiada Twoim kwalifikacjom, prześlij swoje aktualne CV bezpośrednio przez portal Jobkos.

Pamiętaj, że proces rekrutacji wymaga spełnienia określonych wymogów firmy. Mamy nadzieję, że oferta pracy w Benefit Systems International S.A. na stanowisko It Support Lead poniżej odpowiada Twoim kwalifikacjom.

Benefit Systems International is part of the Benefit Systems capital group, focusing on international markets. As part of the so-called foreign segment, we operate in the Czechy, Slovakia, Bulgaria, Turkey, and Croatia. We oversee the development of our subsidiaries and provide business, legal, and IT consulting services.

We’re looking for a proactive and people-oriented IT Support Lead to join our IT team and take ownership of both day-to-day team leadership and hands-on technical support. This role is perfect for someone who enjoys balancing strategic oversight with technical problem-solving, mentoring others, and driving service excellence

Due to the international nature of Benefit Systems International's operations, a significant part of the work is conducted in English.

Key Responsibilities:

  • Lead and coordinate daily IT Support operations, including task alLokalizacja and prioritization.
  • Provide L1 & L2 support for incidents and service requests via Jira.
  • Install, configure, and maintain IT hardware (laptops, phones, printers, etc.).
  • Manage user accounts and permissions across systems (Active Directory, Microsoft 365, etc.).
  • Support business applications and operating systems (Windows, macOS).
  • Troubleshoot network issues (VPN, Wi-Fi, DNS) and ensure stable connectivity.
  • Deliver high-quality support both remotely and on-site.
  • Document solutions and best practices in Confluence and SharePoint.
  • Handle IT procurement – independently for smaller needs and collaboratively for larger purchases.
  • Manage IT asset inventory and oversee equipment lifecycle tracking.
  • Provide technical guidance and mentoring to team members on complex issues.
  • Serve as liaison between IT Support and other departments/business units.
  • Prepare regular reports on ticket volumes, service levels, and user satisfaction

Our Requirements:

  • Proven experience in IT Support roles, with leadership or team coordination exposure.
  • Strong technical troubleshooting skills across end-user hardware, software, and network areas.
  • Experience with Jira, Confluence, Microsoft 365, Active Directory.
  • Solid understanding of Windows and macOS environments.
  • Excellent communication and organizational skills.
  • A proactive approach to process improvement and team development.
  • Fluent in English (both written and spoken).

What we offer?

  • Working hours: Full-time
  • Compensation: Base salary + performance bonus in accordance with the Firma’s compensation and MBO policies
  • Contract type: B2B or Contract of employment
  • Feedback & development: Biannual feedback sessions
  • Work mode: on-site only

Benefits:

  • MultiSport card
  • english language lessons
  • video games at the office
  • MyBenefit cafeteria program
  • fruit Mondays
  • biannual performance bonuses
  • medical care package
  • training and development opportunities

About our recruitment process:

The Pierwsza stage of the recruitment process is a 30-minute online interview via MS Teams. The full process consists of three stages, which we will be happy to explain during our Pierwsza meeting.

Please include a GDPR consent clause in your application. Applications without this clause will not be considered in the recruitment process.

Benefit Systems International reserves the right to contact selected candidates only.

Szczegóły oferty:

  • Firma: Benefit Systems International S.A.
  • Stanowisko: It Support Lead
  • Miejsce pracy: Wysokie Mazowieckie
  • Kraj: PL

Jak złożyć aplikację:

Po zapoznaniu się z kryteriami i wymaganiami opisanymi w informacjach o pracy It Support Lead at the office Wysokie Mazowieckie powyżej, niezwłocznie przygotuj dokumenty aplikacyjne, takie jak list motywacyjny, CV, kopię dyplomu oraz inne załączniki. Wyślij aplikację, klikając 'Następna strona' poniżej.

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