Tech Customer Support - Italian Speaker at Promethean

Stanowisko Tech Customer Support - Italian Speaker
Opublikowano 21 Mar 2026
Wygasło 20 Apr 2026
Firma Promethean
Lokalizacja Wrocław | PL
Rodzaj umowy Full Time

Opis stanowiska:

Najnowsze informacje o pracy w Promethean na stanowisko Tech Customer Support - Italian Speaker. If the Tech Customer Support - Italian Speaker wolny etat w Wrocław odpowiada Twoim kwalifikacjom, prześlij swoje aktualne CV bezpośrednio przez portal Jobkos.

Pamiętaj, że proces rekrutacji wymaga spełnienia określonych wymogów firmy. Mamy nadzieję, że oferta pracy w Promethean na stanowisko Tech Customer Support - Italian Speaker poniżej odpowiada Twoim kwalifikacjom.

At Promethean...

We're on a mission to transform the way people learn and collaborate around the world. For over 25 years, we've been empowering educators, innovators, and business leaders with our award-winning interactive displays and software solutions that transform learning and workspaces into connected, creative environments.

Our Firma is rooted in our values, igniting a culture that fosters collaboration and innovation, as well as promoting an inclusive environment. As a global leader in edtech, we are also passionate about four key areas where we can make a difference: growing access to technology for underserved communities, encouraging our employees to take an active role in improving our world, promoting diversity and inclusion, and reducing our carbon footprint.

As a member of #TeamPromethean, you'll have the opportunity to change lives with technology and directly impact education and the workplace for countless people every day. If you're passionate about education, collaboration, and making a positive global impact, we want to hear from you. Join us on our mission to transform the world, one student, one teacher, and one community at a time.

Technical Customer Support Representative with Italian provides 1st and 2nd line telephone, e-mail and chat technical support to a customer base supporting Promethean bespoke software and hardware.

Base Range: PLN 68,300 – PLN 93,800 + bonus target

Job Duties and Responsibilities:
  • Problem solving with the customers in Italian to bring about a speedy resolution to their enquiries.
  • Handle a substantial number of customer calls/emails/chats resolved in timely manner and to an excellent level of customer satisfaction.
  • The maintenance of a detailed history on the Call Management System of all issues reported to customer support.
  • Achieve agreed targets (KPIs) and deliver excellent customer service.
  • Deciding how best to resolve a customer query, deciding which queries need to be escalated and working with the appropriate teams to resolution.
  • The development of allocated projects designed to raise efficiency within the department, and overall customer satisfaction.
Job Skills and Qualifications:
  • 2 - 3+ year helpdesk experience
  • Have good working knowledge of computer configurations and operating systems
  • Excellent time management and organizational skills,
  • Excellent communication skills
  • Excellent customer care skills
  • Previous knowledge of project work
  • Language Skills: Excellent English + Italian

Promethean provides a comprehensive and competitive benefits package that offers the flexibility and security to thrive both inside and outside of work.

Our benefits include:

  • MultiSport Card
  • Private Medical Insurance with Dental/Vision Coverage

In addition to paid annual leave plus public holidays, Promethean offers the following paid leave:

  • Birthday day off
  • Multicultural day off
  • Two Volunteering Days
  • Well-Being Programs (For example, Firma-wide health challenges)
  • Reward and Recognition Program
  • Fruity Tuesdays
  • And more!

Prometheanishonored to be an equal opportunity workplace. We realize that by creating teams rich in diverse thoughts and experiences, our people, Firma and customers are free to thrive. We are committed to providing equal employment opportunities regardless of race, color, national origin, religion, creed, genetic information, sex (including pregnancy, sexual orientation or gender identity), age, marital status, disability, military or veteran status; or any other protected classifications or characteristics under applicable local laws. In addition, Promethean values privacy and the protection of personal information.

For information regarding personal information we collect and our use of such data please see our Polityka prywatności:

Please contact if you have an accessibility request at any point during the hiring process.

#Promethean #EdTechJobs

#J-18808-Ljbffr

Szczegóły oferty:

  • Firma: Promethean
  • Stanowisko: Tech Customer Support - Italian Speaker
  • Miejsce pracy: Wrocław
  • Kraj: PL

Jak złożyć aplikację:

Po zapoznaniu się z kryteriami i wymaganiami opisanymi w informacjach o pracy Tech Customer Support - Italian Speaker at the office Wrocław powyżej, niezwłocznie przygotuj dokumenty aplikacyjne, takie jak list motywacyjny, CV, kopię dyplomu oraz inne załączniki. Wyślij aplikację, klikając 'Następna strona' poniżej.

TO OGŁOSZENIE WYGASŁO (ponad 30 dni temu).
Szukaj aktualnych ofert pracy na naszej Strona główna.

Podobne oferty pracy

  IT Security Specialist at Ceneo.pl
Opublikowano: 8 hours ago

Opis: Ceneo.pl poszukuje kandydatów na stanowisko IT Security Specialist w kategorii Security, w Wrocław. To świetna propozycja dla osób z doświadczeniem na poziomie mid i znajomością Google Cloud Platform,...

Firma: Ceneo.pl | Lokalizacja: Wrocław

  Senior Data Engineer at Centra
Opublikowano: 1 day ago

Opis: We're not just building an ecommerce platform. We’re reshaping how fashion & lifestyle brands scale globally. Our API-Pierwsza, headless SaaS platform supports over 300 brands in delivering localized,...

Firma: Centra | Lokalizacja: Wrocław