Najnowsze informacje o pracy w AVSystem na stanowisko Technical Customer Engineer Iot. If the Technical Customer Engineer Iot wolny etat w Kraków odpowiada Twoim kwalifikacjom, prześlij swoje aktualne CV bezpośrednio przez portal Jobkos.
Pamiętaj, że proces rekrutacji wymaga spełnienia określonych wymogów firmy. Mamy nadzieję, że oferta pracy w AVSystem na stanowisko Technical Customer Engineer Iot poniżej odpowiada Twoim kwalifikacjom.
Join our team and play a key role in delivering cutting-edge IoT solutions to enterprises worldwide! As a Technical Customer Engineer, you will leverage your technical expertise to ensure the successful deployment, optimization, and ongoing support of our IoT systems. This role combines strong interpersonal skills with an engineering mindset. If you feel this describes you, we especially encourage you to apply.
Key responsibilities
Configure, troubleshoot, and optimize IoT solutions to meet client-specific requirements.
Provide advanced technical support, resolving escalated issues and ensuring compliance with Service Level Agreements (SLAs).
Collaborate with clients to implement and test Proof of Concepts (PoCs) and production solutions.
Identify, analyze, and resolve system issues, cooperating with the 3rd line of support and product teams as needed.
Maintain technical documentation, including configuration guides, troubleshooting workflows, and customer-specific procedures.
Deliver training sessions and workshops to empower clients with technical knowledge.
Act as a bridge between customers and internal teams to ensure continuous improvement of technical support tools and processes.
Once you are fully onboarded and confident in your responsibilities, you will participate in a 24/7 on-call rotation – this is an additional paid opportunity. Actual interventions are rare, so most of the time it mainly involves monitoring and being on standby.
Requirements
Bachelor’s degree in Computer Science, Telecommunications, or a related field.
3+ years of professional experience in a technical support or system engineering role.
Strong understanding of networking protocols and principles (DNS, DHCP, TCP/UDP, PKI).
Fluent in Polish and English with excellent technical communication skills.
Strong analytical and problem-solving skills, with attention to detail.
Ability to build and maintain strong customer relationships.
Bonus points for
Certifications such as CCNA or equivalent networking expertise.
Experience with containerization technologies (e.G., Kubernetes, Docker).
Knowledge of IoT protocols and related technologies.
What we offer
Opportunities to work with innovative IoT technologies and cutting-edge tools with the biggest tech companies all around the world.
Career growth in technical and specialized paths.
A supportive and collaborative work environment.
High degree of autonomy in client interactions and direct influence on our products and the IoT landscape.
Involvement in challenging engineering projects that encourage your innovative, bold, and creative ideas.
Flexible working hours and a relaxed work atmosphere (no dress code, no open space).
Professional development opportunities, including training and conferences.
Comprehensive benefits, including medical care, a Multisport card, and access to an onsite gym and chillout space.
Comfortable office amenities, including a kitchen stocked with snacks and treats (including Good Lood ice cream!), car parking area, and bike room.
Szczegóły oferty:
Firma: AVSystem
Stanowisko: Technical Customer Engineer Iot
Miejsce pracy: Kraków
Kraj: PL
Jak złożyć aplikację:
Po zapoznaniu się z kryteriami i wymaganiami opisanymi w informacjach o pracy Technical Customer Engineer Iot at the office Kraków powyżej, niezwłocznie przygotuj dokumenty aplikacyjne, takie jak list motywacyjny, CV, kopię dyplomu oraz inne załączniki. Wyślij aplikację, klikając 'Następna strona' poniżej.
TO OGŁOSZENIE WYGASŁO (ponad 30 dni temu).
Szukaj aktualnych ofert pracy na naszej
Strona główna.
Opis: Mindbox poszukuje kandydatów na stanowisko Senior Full Stack Engineer w kategorii Full-stack, w Kraków. To świetna propozycja dla osób z doświadczeniem na poziomie senior i znajomością Java, Spring, S...
Opis: Mindbox poszukuje kandydatów na stanowisko API Developer w kategorii Backend/DevOps, w Kraków. To świetna propozycja dla osób z doświadczeniem na poziomie senior i znajomością Java, Spring Boot, Postm...
Opis: Mindbox poszukuje kandydatów na stanowisko Model Risk Manager w kategorii Security/System analytics, w Kraków. To świetna propozycja dla osób z doświadczeniem na poziomie senior i znajomością Python,...
Opis: For our client, we are looking for a Service Manager / IT Solution Expert to oversee the availability and performance of IT P&C services across the EE and Baltics markets. You will be responsible for...
Opis: Lokalizacja: Kraków, 2x w tyg. w biurzeB2B: 180 - 220 zł netto / hO projekcieDołączysz do niewielkiego, zgranego zespołu, który rozwija nowoczesną platformę do automatyzacji handlu OTC. Zespół ma pełn...