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User Acceptance Testing Manager at Travcorp Polska Sp z o.o.

Stanowisko User Acceptance Testing Manager
Opublikowano 14 May 2026
Wygasło 13 Jun 2026
Firma Travcorp Polska Sp z o.o.
Lokalizacja Śląskie | PL
Rodzaj umowy Full Time

Opis stanowiska:

Najnowsze informacje o pracy w Travcorp Polska Sp z o.o. na stanowisko User Acceptance Testing Manager. If the User Acceptance Testing Manager wolny etat w Śląskie odpowiada Twoim kwalifikacjom, prześlij swoje aktualne CV bezpośrednio przez portal Jobkos.

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User Acceptance Testing ManagerMiejsce pracy: KatowiceTechnologies we useOptional
  • Test Rail
  • Genesys Cloud
  • Service Now
  • Contact Centre Operations
Operating system
  • Windows
About the project

We are seeking an experienced User Acceptance Testing (UAT) Manager to lead and own the UAT phase of TTC’s global Genesys Cloud implementation. This is a critical delivery role responsible for ensuring the platform meets business requirements across multiple contact centres, brands, and regions.

You will coordinate UAT activities across distributed stakeholders, ensuring structured execution, clear reporting, and high-quality outcomes. This is a hands-on role where you will also participate in testing to maintain a detailed understanding of system behaviour and defects.

You will report directly to the Genesys Cloud Project Manager however you will be expected to work alongside all of the Product Owners and Subject Matter experts. The testing scope will be extensive including the customer facing channels (Voice, Email, Chat, WhatsApp) as well as back office processes such as work items and integrations with TTCs Booking Systems and Salesforce.

In addition to assisting with the review and development of test plans you will be responsible for managing, tracking and reporting on progress including ensuring the appropriate reporting and resolution of defects.

This is a short-term engagement of 6 months.

Your responsibilities
  • Review and develop UAT test plans and approach: Define and own the UAT strategy, approach, and detailed test plans, Establish entry and exit criteria, Ensure traceability between requirements and test scenarios
  • Monitor and report on progress: Coordinate UAT across global teams and SMEs, Support hands-on testing where required, Validate end-to-end journeys across voice, digital channels, and back-office workflows
  • Defect management and resolution: Own defect lifecycle including triage and prioritisation, Lead defect triage sessions, Ensure visibility of defect status and impact
  • Reporting & Sign-off: Provide structured reporting on progress and risks, Drive readiness for UAT sign-off
  • Stakeholder collaboration: Work with Product Owners, SMEs, and Operations, Coordinate across regions and time zones, Communicate progress and risks clearly to both technical and non-technical audiences
Our requirements
  • UAT Management Experience: Proven experience leading UAT for large-scale enterprise systems
  • Attention to detail: Laser focus on ensuring processes are followed and all bases are covered
  • Strong written and verbal communication: Ability to provide updates clearly and adapt your message for different audiences
  • Organised and accountable: You'll be managing multiple workstreams and will need to stay on top of them
  • Note: This is a global project supporting Contact Centres around the world, a flexible approach to working schedule is therefore required. The majority of testers are Business Users i.e. testing is not there day job and they will need clear instructions, training and guidelines in the processes to follow.
Optional
  • Experience with Test Rail
  • Experience with Genesys Cloud
  • Experience with Service Now
  • Experience with Contact Centre Operations
This is how we organize our workThis is how we work
  • in house
Development opportunities we offer
  • conferences abroad
  • conferences in Polska
  • development budget
  • external training
  • intraFirma training
  • mentoring
  • soft skills training
  • space for experimenting
  • support of IT events
  • technical knowledge exchange within the Firma
  • time for development of your ideas
Benefits
  • sharing the costs of sports activities
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • corporate products and services at discounted prices
  • integration events
  • corporate library
  • no dress code
  • coffee / tea
  • drinks
  • parking space for employees
  • leisure zone
  • sharing the costs of tourist services
  • sharing the costs of tickets to the movies, theater
  • employee referral program
  • charity initiatives
  • family picnics
About TTC Tech

TTC Tech is the central technology team behind The Travel Corporation, a global portfolio of 18 iconic travel brands including Trafalgar, Contiki, Uniworld Boutique River Cruises, and Insight Vacations. With over a century of history and millions of travellers journeying to more than 70 countries each year, TTC is one of the world's most established names in guided travel.

TTC Tech powers all of it. Headquartered in London with teams across the world, we build and support the technology that brings these world-class travel experiences to life.

Travcorp Polska Sp z o.o.

We are a Firma that develops software for a global travel Firma. We work on projects that make vacationing easier and more pleasant. If you join us, you will get the opportunity to shape the experiences of users from all over the world. The varied pool of clients from all walks of life and presenting different online behaviors guarantees that working on our projects gives you a chance to constantly learn and develop in your field.

Apart from that, we are a team of people who love looking for new solutions and working closely with other teams. We value openness, transparent communication and always welcome creative ideas.

Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".

Szczegóły oferty:

  • Firma: Travcorp Polska Sp z o.o.
  • Stanowisko: User Acceptance Testing Manager
  • Miejsce pracy: Śląskie
  • Kraj: PL

Jak złożyć aplikację:

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